SR Smith

Engineering Innovation for Architectural Hardware

SR Smith has been at the forefront of architectural hardware for decades, creating high-performance products that balance aesthetics with durability. As their product range expanded and their market positioning evolved, they needed a brand and digital presence that accurately reflected their role as an industry leader. Watson worked closely with the team to refine their brand identity and ensure their messaging resonated with architects, designers, and builders.

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Bridging the Gap Between Innovation and Craftsmanship

One of the core challenges was maintaining the balance between SR Smith’s legacy craftsmanship and its commitment to innovation. Watson developed a refined brand identity that emphasized both—the meticulous attention to detail in their manufacturing process and their forward-thinking approach to product development. This included a strategic refresh of their website to better showcase their product catalog and expertise.

Strengthening Industry Presence with Digital Strategy

Beyond branding, Watson worked with SR Smith to improve their digital presence, ensuring that their website and marketing materials positioned them as a go-to resource for high-end architectural hardware. With refined messaging, improved storytelling, and an emphasis on the quality of their products, SR Smith reinforced its reputation as a trusted partner in the architecture and design space.

RESEARCH

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Results

Benefits

Not Everything. Just What Works.

Strategy

Build from insight. Strategy isn’t guesswork—it’s groundwork. We listen, research, and distill what matters to guide smarter decisions and set a solid creative direction.

Content

Make it meaningful. From naming to narratives, we create content that speaks with purpose—rooted in truth, tuned to your audience, and built to connect.

Digital

Design for behavior. We craft digital experiences that are intuitive, scalable, and aligned with how real people move, click, swipe, and search.

Experiential

Bring brands to life. Physical spaces, moments, and memories matter. We design experiences that feel human—and stay with you long after the lights go out.

Marketing

Drive connection. Our marketing approach blends data and instinct—getting the right message to the right people, in ways that actually move them.

Consulting

Partner on progress. We work alongside your team to solve real problems, shift thinking, and build internal alignment—without the agency ego.